FAQ
Questions
We Get.
Answers You
Can Trust.
We believe in complete transparency, from how our putters are made to how they perform and how we take care of you. If you have a question that is not answered here, reach out anytime.
Performance
Do wooden putters perform as well as metal putters?
Yes. Our putters are engineered for performance. By combining the natural feel of wood with precision metal weighting, we achieve a high moment of inertia for exceptional stability and forgiveness, resulting in better feel and more consistent distance control.
What makes wood better for feel?
Wood gives impact a warmer, more responsive feel while the internal weighting keeps the head stable through the stroke.
Will a wooden putter affect my distance control?
Distance control is typically improved after switching to a wood putter since the wood construction provides more natural feedback.
Are Walnut Putters legal for tournament play?
Our putters are designed around standard performance and playability expectations. They conform with USGA Equipment Rules but make sure to check your event or governing body requirements if you need formal confirmation.
Durability & Care
Is wood durable enough to last?
Yes. Each putter is built from selected premium hardwoods, sealed for protection, and made to handle regular play with proper care.
Will temperature or humidity affect my putter?
Your Walnut Putter is built to last a lifetime but like any wood product, extreme conditions should be avoided. Store it indoors and keep it out of prolonged heat, moisture, or direct sun.
How should I care for my putter?
Wipe it clean after play, keep the face free from grit, and store it in a protective cover when it is not in use. Just like any other putter.
Can the finish be refreshed?
Yes. Reach out with photos and we can recommend the best refresh path for your specific putter.
Customization
What can I customize?
You can tailor details such as wood selection, finish, engraving, alignment cues, and build specifications when available.
Can I add custom engraving?
Yes. Add initials, a short phrase, or a meaningful detail. If you are looking for a logo, symbol, or image to be engraved, reach out and we'll bring your vision to life.
How long does a custom build take?
Custom build times vary by queue and complexity. The Builder page or order confirmation will show the current estimate.
Orders & Shipping
How long does it take to receive my putter?
Ready-to-ship items usually leave faster than custom builds. You will receive tracking as soon as your order ships.
Do you ship internationally?
International shipping availability depends on destination and carrier options shown at checkout.
How much does shipping cost?
Shipping is calculated at checkout based on your address, selected service, and order contents.
How will I know when my order ships?
You will receive an email with tracking information when the shipping label is created.
Returns & Warranty
What is your return policy?
Return eligibility can vary for ready-made and custom items. Contact us with your order number and we will help with the next step.
Do your putters come with a warranty?
Yes. We stand behind our workmanship and will help resolve defects or issues related to the build. Click the link below to learn more.
What does the warranty cover?
The warranty covers workmanship issues under normal use. Damage from misuse, neglect, or extreme storage conditions is not covered.
Still have a question?
We are here to help.
Our team typically responds within 24 hours.
contact@walnutputters.com