How to Make a Claim
Contact us with your order number, description of the issue, and photos if possible. We'll respond within 2 business days.
Care & Warranty
Built to Last.
Backed for
Peace of Mind.
We stand behind every putter we make. With proper care, your Walnut Putter will deliver years of confident, consistent performance - and if life (or your short game) throws you a curveball, we've got you covered.
1-Year Warranty
1
Year
We've Got Your Back (and Your Putter).
Your Walnut Putter is warranted to be free from defects in materials and workmanship for a period of 1 year from the date of original purchase.
During this time, we will repair or replace (at our option) your putter if it fails under normal use. Consider it a mulligan from us.
This Warranty Covers:
- Pieces breaking off the putter head
- Putter head becoming detached
- Dented or cracked wood from regular use
- Defects in materials or workmanship
This Warranty Does Not Cover:
- Throwing your putter in a water hazard (seriously, don't do it)
- Loss, theft, or acts of golf rage
- Damage from misuse or abuse
- Normal wear and cosmetic changes from regular play
- Modifications or repairs by anyone other than Walnut Putters
While we can't cover every adventure (or bad decision), we'll always do our best to make things right. If you have a claim, reach out to our team and we'll walk you through the process.
Additional Information
Repair or Replace
If covered under warranty, we'll repair or replace your putter and return it to you as quickly as possible.
Shipping
We'll cover return shipping for warranty claims within the contiguous U.S.
International Orders
Warranty service is available worldwide. Customer is responsible for return shipping costs.